Privacy Policy for Journey On Air

Last Updated: April 26, 2026

Journey On Air (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that identifies you as an individual, including:

Full name
Email address
Phone number
Billing and payment information
Account login details

b. Non-Personal Information

Information that does not directly identify you:

Browser type and version
Device type and operating system
IP address
Pages visited and time spent on the site
Referral sources

c. User-Generated Content

Reviews, comments, feedback
Uploaded content (e.g., travel photos, posts)

2. How We Use Your Information

We use your information for purposes such as:

Providing, operating, and maintaining our Services
Processing bookings, inquiries, or transactions
Improving user experience and website functionality
Sending updates, promotions, or newsletters (with your consent)
Responding to customer service requests
Preventing fraud and ensuring security
Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember user preferences
Analyze website traffic and performance
Personalize content and advertisements

You can control or disable cookies through your browser settings. However, doing so may affect certain features of the Services.

4. How We Share Your Information

We do not sell your personal data. We may share your information with:

a. Service Providers

Third-party vendors who assist us in:

Payment processing
Website hosting
Analytics
Email communication

b. Business Partners

Travel providers, booking platforms, or affiliates when necessary to fulfill services you request.

c. Legal Requirements

When required by law or to:

Protect our rights
Prevent fraud or abuse
Respond to legal processes

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Secure servers and encryption
Access control and authentication
Regular security monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

Provide our Services
Comply with legal obligations
Resolve disputes and enforce agreements

7. Your Rights and Choices

Depending on your location, you may have rights such as:

Accessing your personal data
Requesting correction or deletion
Objecting to or restricting processing
Withdrawing consent at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your location. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Journey On Air
Email: support@journeyonair.com
Website: https://journeyonair.com

13. Consent

By using our Services, you consent to this Privacy Policy and agree to its terms.